
Discover who your clients' customers are and what drives them
Get into your clients audiences’ head to elevate your creative impact
Before you craft powerful creative strategies, it’s crucial to grasp the deeper insights behind consumer decisions. Beyond demographics, meaningful audience research reveals the motivations, unmet needs, and moments when consumers are most receptive, which will help your agency design strategies that truly resonate.
The Gradient difference
- Define the decision
Before crafting surveys, we define your agency’s strategic objectives. Whether it’s a brand launch, creative campaign, or market entry, we target our research to deliver exactly the insights you need. - Design targeted research
We apply meticulous survey design and advanced statistical methodologies tailored to human insights, focusing solely on what matters most to your strategic decisions. - Analyze & interpret
Our team of data scientists and PhD researchers immerse ourselves in the numbers. Beyond just the “what,” we pinpoint the “why” behind customer mindsets and behaviors, translating complex stats into clear strategic guidance. - Activate insights
Instead of dense reports, we provide actionable recommendations that directly support your strategic and creative planning, enabling confident decisions and impactful outcomes.

Survey methodologies that drive results
Segmentation Analysis clarifies your client’s market by categorizing consumers into meaningful groups based on shared attitudes, behaviors, or psychographic profiles, enabling your agency to tailor powerful, targeted experiences that resonate and convert. This helps you:
-
Communicate more effectively by aligning your offers and messaging with each segment’s core motivations.
-
Pinpoint which audiences are most likely to convert or show long-term loyalty, maximizing ROI.
-
Focus on segments that promise the greatest growth, rather than spreading your brand efforts too thin
Demand space analysis enhances traditional segmentation by exploring nuanced motivations behind consumer choices, why, when, and how decisions occur. This empowers your agency to:
-
Spot whitespace opportunities for new offerings or brand extensions.
-
Refine messaging to resonate with each unique consumer need-state.
-
Develop more impactful experiences tailored to real-life motivations.
Occasion analysis investigates the specific contexts and situations triggering consumer actions. By pinpointing exact moments of purchase or usage, your agency can:
-
Uncover untapped usage scenarios for potential brand extensions.
-
Tailor messaging that resonates with consumers’ situational needs.
-
Optimize product offerings based on how and when people naturally engage with them.
Success stories at a glance


We partnered with brand strategy agency Rescout and armed them with the research necessary to develop a membership rewards program for Lands’ End customers.
Read moreTrusted by leading organizations









